Tuesday, March 20, 2007

How Non-Government Organizations Can Benefit From Live Chat Software

Adjacent to the progression of the Internet, non-profit and government organizations use their websites to increasingly gained exposure of their projects and provide their patrons with assistance and information.

Non-government organizations portray a significant role in influencing the social, political and economic development of the civil society. NGOs establish their web-presence to impart their goals, present ongoing and accomplished missions, and to attract even more people to join their endeavors. The foundation of these organizations is to spread the word and obtain the support of as many people as possible. For most of these websites, they are only able to present the organization and its ideals, with occasional tips and advice; however, there isn’t a way to acquire feedback from the visitors. This is where CRMSoft comes in.

CRMSoft bridges the gap between the corporation and their supporters. CRMSoft enables these institutions to commune proactively to their communities, patrons and website visitors in real time. CRMSoft is also able to provide live, content-based support for website visitors. It allows visitors to leave messages when you’re offline and forward these messages directly to your email. The highly flexible CRMSoft application allows you to customize everything from chat icons to row formatting to alerts. It is also equipped with multiple language support, IP, URL and visitor tracking, and agent performance reports.

With CRMSoft your organization is provided with exceptional real-time service that amplifies the effectiveness and efficiency of your website.

Web site sources:
Non-Government Organizations: Importance and Role
Live Chat Support and Non-profit Organizations by Marija Keleshosk
Technorati Profile